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Making Interest Payment From Your Dashboard
Making Interest Payment From Your Dashboard

You can now easily make an interest payment from your Upright Borrower Dashboard.

Updated over 2 months ago

You can now easily make your monthly interest and other payments (i.e. Extension Fees) from your Upright Borrower Dashboard. The following article explains what is now available on your Borrower Dashboard and how to make a payment.

After you've logged in to your Dashboard you'll see the below screen. Find the loan that you need to make a payment on and click the "Make a Payment" button. Before you click, make a note of the last 4 of the TIN that is associated with the loan. This data is provided right next to the Make Payment Button. You'll need this on the next screen.

After you've clicked the "Make a Payment" button you'll be taken to a login screen for FCI, the loan servicer. Your servicer ID will pull in automatically which you'll see on this screen. Take those 4 TIN digits you remembered from the previous step (or you can go back to your Dashboard to get these) and enter them in the box. Click verify.

After you've logged in you'll see the below screen. The first thing you'll want to take note of is the Status of your loan. You may also see a Validation Payment notification similar to below if your Loan is past Maturity. The below walks you through how to proceed if your loan is Performing. If your loan is either Delinquent or Past Maturity please click on the appropriate link to learn more about making a payment on your loan.

Performing Loan

Thank you for keeping your loan current. If your loan is current, the process is rather straight forward. You will see a screen similar to below. Simply review the amount and check the "Monthly Payment" box. If you have other outstanding charges, such as extension fees, late fees, NSF, etc., you can see those by opening the "Pay Charges" box. You can select to pay those now if you'd like. Otherwise, simply press "Next" at which point you'll be asked to enter payment information. Funds will be debited from your account and applied to your loan to keep it in good standing.

Thank you for keeping your loan current. If your loan is Past Due or Past Maturity, please click on the appropriate link to learn more on how to make a payment on these types of loans.

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