Thank you for working to bring your loan current on both payments and maturity date. Failure to do so will prohibit you from accessing any additional draw funds and you will accrue late fees and be subject to a higher "default" interest rate per the terms of your loan, so let's learn how to make your payments to get caught up.

You can now easily make your monthly interest and other payments (i.e. Extension Fees) from your Upright Borrower Dashboard. The following article explains what is now available on your Borrower Dashboard and how to make a payment. You can also still make a payment to FCI, the servicer of your loan, if you prefer.

After you've logged in to your Dashboard you'll see the below screen. Find the loan that you need to make a payment on and click the "Make a Payment" button. Before you click, make a note of the last 4 of the TIN that is associated with the loan. This data is provided right next to the Make Payment Button. You'll need this on the next screen.

After you've clicked the "Make a Payment" button you'll be taken to a login screen for FCI, your loan servicer. Your servicer ID will pull in automatically which you'll see on this screen. Take those 4 TIN digits you remembered from the previous step (or you can go back to your Dashboard to get these) and enter them in the box. Click verify.

After you've logged in you'll see the below screen. The first thing you'll want to take note of is the Status of your loan. If your loan is past maturity you will see a Validation Payment notification similar to below.

## Past Maturity Loan

If your loan is past maturity, the servicer can only accept payments into Reserve. You will need to bring your loan current or continue to make interest payments before an extension can be fully processed. The following outlines how to make your interest payments on a loan that is past maturity.

The first step is understanding how many monthly payments you may be behind on payments. To do this, look at the "Next Due" date in the information provided at the top of the page (See screen shot below). For example, if you see 09/01/2024 as the "Next Due" date and today is 10/22/2024 you will need to make 2 monthly payments (One is past due from 9/1/2024 and the next one was due on 10/1/2024). If today was 11/22/2024 then you would need to make three monthly payments (9/1, 10/1 and 11/1).

After you've determined how many payments you need to make to bring your loan current, you will calculate the amount to pay into Reserve. To do this you will follow these steps.

Understand if your loan is Dutch or Non Dutch.

If Non-Dutch, Multiply the Current Loan Amount by the Note Rate and divide by 12 (ex. $142,188.38 x .11740 / 12) to get your monthly payment amount.

If your Loan Type is Dutch you will follow the same steps above except you will use the Original Loan Amount instead of the Current Loan Amount.

Multiply monthly payment amount you just calculated by the number of months you are past due (i.e. Next due of 9/1/2024 and today is 10/22/2024 you owe 2 months of interest for 9/1 and 10/1). (Formula for this example is 142,188.38 x 0.1174 / 12 x 2)

If you have a suspense balance, you can subtract this amount from the amount you calculated above to get the final amount due to be paid into Reserve.

After you have calculated the amount due to pay into reserve from above, you will scroll down on the page a bit further to see the fields per the below screenshot. You'll want to make sure the "Additional Payment" box is checked. You will enter the amount you calculated above in the Reserve field.

If you already completed the Extension Process, you may also see the Pending Extension Fee charges. You can select to pay those as well to bring your loan current both from a payment and maturity perspective as needed.

Once you're sure you have the correct amount you'd like to pay, click the Next button and you will be taken to a screen to enter your payment information. Once your payments clear, they will be applied to your outstanding balance per the terms of your loan agreement and the system will be updated accordingly. If you haven't already, also be sure to start the Loan Extension process.

Thank you for bringing your loan current and working towards extending your loan. Email [email protected] if you have any further questions or need help making a payment or getting your loan extended.